Privacy Notice

Visitors to Pharmacy.Ohio.gov should be aware of the following information:

What we collect

Personally identifiable information you provide through our contact form.

  • Please do not submit to us sensitive personally identifiable information such as Social Security numbers, driver's license numbers or medical or financial information through this form.

Generic Internet-user information. It may include:

  • Internet protocol address of the individual computer (or proxy server) making the request,
  • Type of Internet browser or computer operating system you are using,
  • Date and time you accessed this site,
  • Webpages visited on this site, and
  • Internet address of the site from which you may have linked to this site.

How we collect information

Personally identifiable information is collected through voluntary disclosure by you through online forms and e-mail questions.

Our website uses log files and web cookies to capture generic, Internet-user information each time a request is made to view a page within this website.

What we do with the information we collect

Personally identifiable information you submit in e-mail or online forms is used so that we can answer or process your request as effectively as possible.

All information collected through server log files is used in aggregate form to analyze usage trends and statistics to help us improve our website. It may also be used to identify and respond to threats to the State network.

Cookies may be used when necessary to complete a transaction, to process data submitted to us online, or to facilitate ongoing Internet interaction.

Users have no expectation of privacy in any material placed or viewed on this system except where Ohio or federal law provides for such status. The State of Ohio monitors activities on state systems and may record and disclose those activities internally and to law enforcement or other entities to ensure the lawful use of its systems and data. The State of Ohio complies with state and federal laws regarding protected confidential information, but it may not treat any other information as confidential.

Public records and when we share your information

Ohio public records law requires state agencies to disclose most documents and records, including electronic records. Therefore, information submitted through this website may be subject to disclosure pursuant to a public records request. Please be aware that for public records, Ohio law requires us to disclose the records despite requests to keep information confidential.

We will share personally identifiable information submitted through e-mail or online forms with other Ohio state agencies when necessary to respond to your e-mail request or process your online form. For example, if you have a question regarding the privacy of state income tax filings, we may forward your question to the Ohio Department of Taxation.

Any information collected through this website that indicates a threat of harm to people, property, or systems, or a violation of a law may be shared with law enforcement and used in connection with a criminal investigation, prosecution, or other legal proceedings.

Access and dispute of information

Under sections 1347.08 and 1347.09 of the Ohio Revised Code, individuals have access rights to their information maintained in personal information systems. "Access rights" means you have the right, with limits, to inspect, correct, and dispute such information.

For record-keeping systems not covered by chapter 1347 of the Revised Code, we will work with you to give you the opportunity to inspect, correct, or dispute information, if any, about yourself in other record systems we maintain, subject to restrictions or limits in Ohio law.

How we protect your information: Confidential personal information and the Ohio Board of Pharmacy policy on protecting privacy

The Ohio Board of Pharmacy requires all of its employees and contractors to respect privacy and protect personally identifiable information regardless of the form and system in which it's kept.

Ohio Revised Code 1347.15 requires the Ohio Board of Pharmacy to adopt rules regulating access to the confidential personal information the agency keeps, whether electronically or on paper. The Ohio Board of Pharmacy rules pertaining to confidential personal information may be found in Chapter 4729-4 of the Ohio Administrative Code.

The Ohio Board of Pharmacy maintains a limited number of confidential personal information systems.

Additional Questions

Any further questions concerning the privacy policy for Pharmacy.Ohio.gov should be directed to our Contact form. Written correspondence may be sent to:

Ohio Board of Pharmacy
77 S High Street, 17th Floor
Columbus, OH 43215-6126

This policy was last reviewed in November 2026.